Collected details
Information we collect
Pexpacks may collect contact details, school and grade selections, delivery preferences, and order notes submitted through the website.
Purpose of use
How we use it
We use this information to process enquiries, prepare stationery packs, arrange delivery or collection, and communicate order updates.
Data retention
How long we keep it
Enquiry and order details are kept only for as long as needed to respond, confirm pack availability, support delivery or collection, handle follow-up questions, and meet reasonable record-keeping needs.
Privacy handling
POPIA-conscious handling
Pexpacks aims to collect only the information needed for the requested service and to keep customer details protected from unnecessary access, sharing, or reuse.
Privacy support
Support
For privacy questions, email hello@pexpacks.co.za, call 0780036048, or use the contact page.